Choose your concern
ÖBB Kund:innenservice 05-1717
Our telephone hotline 05-1717: Do you have a question on a specific topic or would you like to book your ticket? We will help you!
Information
Please send us your messages in German or English only.
Are you affected by the cancellation of the Taylor Swift concerts in Vienna on August 8, 9 and 10, 2024?
We will help you quickly and easily at the ÖBB ticket counters in Austria! Are you unable to visit a ticket counter?
Please send us your message (including your concert ticket or concert booking confirmation) via the selection points "Passenger Rights & Reimbursement" - "I have not used my tickets." - "cancellation Taylor Swift".
Complaint, praise & idea
Existing concern
Passenger rights & reimbursement
ÖBB Discount
Group department
Mobility service
General inquiry
Contact ÖBB
- ÖBB Personenverkehr AG Kund:innenservice
- Postfach 75, A-1020 Wien
- Kontaktcenter
Contact APF
- Agentur für Passagier- und Fahrgastrechte, Fachbereich Bahn
- Linke Wienzeile 4/1/6, 1060 Wien
- www.passagier.at